AFTER-SALES SERVICE

We are responsible for our industry. VAAPOD asks you to join us in the #NO2MINORS campaign to fight against underage vaping. This initiative is about doing everything we can to prevent vaping products from being sold to minors by spreading awareness.

On this page you’ll find information to help in the fight against underage vaping.

 

CONSUMER INFORMATION


The vaping industry is currently being looked at closely by the FDA who is determining how to best regulate the industry. One major concern the FDA has is the possibility of vaping products getting into the hands of minors. This is a concern that we also share and for that reason we’ve taken and continue to take steps to ensure our products are only being marketed and sold to our intended audience: adults of smoking legal age. The #NOMINORS campaign is only the beginning and we need your help in spreading awareness!

 

RETAILER INFORMATION


We want to help our retail partners stay updated on the latest regulations and make it easy to stay compliant by offering information and free resources. Read below for the essential information you need to know and visit our shop to order free anti-minor print materials.

 

 

Regulations to Follow Photo ID Requiremen Undercover Inspections

Check photo ID of everyone under the age of 21 who attempts to purchase vapor products.

  • Only sell products to customers of legal smoking age (21 years and older).
  • Do NOT give away free samples, including components and/or parts.
  • Do NOT sell e-cigarettes in a vending machine unless in an adult-only facility.

You must check photo ID of everyone appearing under the age of 21 who attempts to purchase FDA regulated products and verify the customer is of legal age to purchase.

During Undercover Buy Inspections, the retailer is unaware an inspection is taking place. The minor and inspector will not identify themselves.

  • Nearly 1 million inspections
  • Over 10,000 a month
  • Over 300 a day

COMPLIANCE CHECK INSPECTIONS


FDA closely monitors retailer, manufacturer, importer, and distributor compliance with federal tobacco laws and regulations and takes corrective action when violations occur. The Tobacco Control Act provides that the amount of a Civil Money Penalty for violations of the regulations shall not exceed certain amounts, depending on the number of previous violations, the time period in which the violations occurred.